Refund policy

At Nuvira, we want you to be completely satisfied with your purchase.

Returns

You may request a return within 14 days of receiving your order, provided that:

• The product is unused and in its original condition.
• The product is returned with its original packaging and accessories.
• The product is not damaged or altered by the customer.

Refunds

Once we receive and inspect the returned product, we will notify you whether your refund has been approved.

If approved, the refund will be processed using the available payment method. Refund processing time may vary depending on the payment provider.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us as soon as possible after delivery with your order details and photos of the item. We will review the issue and arrange an appropriate solution.

Non-Returnable Items

Products that have been used, damaged after delivery, or returned without their original packaging may not be eligible for a return or refund.

For any questions regarding returns or refunds, please contact Nuvira Customer Support.